Booking Conditions
Available Files:
Standard Booking Conditions
What follows is our standard booking conditions which apply to all
challenges which include a flight. For other events which do not include a
flight the conditions will vary slightly. Please refer to the above PDF
documents for more information.
These are the terms and conditions of
Classic Tours which apply to those who are advised by the charity or the trading
company of the charity, known hereinafter as "the charity", that they will be
participating in the fundraising event. Please refer to the charity’s own terms
and conditions regarding your sponsorship and eligibility to travel. Only those
potential participants who qualify under the charity’s rules will be entitled to
travel. For those selected to travel, then the following conditions will apply:
1. Your contract with Classic Tours
If you are
selected to take part in the fundraising event, we will be advised of your
details by the charity. Your contract for travel, accommodation and other
services (“your travel arrangements”) will be with us, Classic Tours Limited of
Tramways, 377 Camden Road, London N7
OSH. If you are selected then we will confirm our contractual
commitment to you by sending to you a confirmation invoice, together with the
details of your travel arrangements and the itinerary that we have agreed to
provide. It is only then that these terms and conditions will apply and a
contract will exist between us, which is governed by English laws and the
exclusive jurisdiction of the English Courts. Travel arrangements made by us
which include flight and accommodation are fully protected under the company’s
ATOL Licence Number 3379 arranged with Civil Aviation Authority (CAA). When you
buy an ATOL protected air package from Classic Tours you will receive a
confirmation invoice from us confirming your arrangements and your protection
under our Air Travel Organisers Licence number 3379. In the unlikely event of
our insolvency, the CAA will ensure that you are not stranded abroad and will
arrange to refund any money you have paid to us for an advance booking. For
further information visit the ATOL website www.atol.org.uk. Payment for your
travel arrangements will be made to us by the charity from the sponsorship it
has received in accordance with the charities’ terms for participating in the
fundraising event.
2. The price of your Tour
(i)
The cost of your participation in the fundraising event forms a part of the
overall value of the sponsorship raised by you and received by the charity. From
those sums received by the charity, the charity will pay to us the cost of your
travel arrangements that we are agreeing to provide.
(ii) We reserve the
right to increase the price of your travel arrangements to allow for variations
in transportation costs (including the cost of fuel); dues, taxes or fees
chargeable for services such as landing taxes and fees at airports and the
exchange rate applicable to your travel arrangements. No price increase will be
made within 30 days of your departure date and in any event, we will absorb any
increase which equals 2% or less of the cost of your travel arrangements.
3. Health, Safety & Fitness and your Insurance Cover
The charitable event in which you will be participating is
challenging and will require a good level of fitness, strength and endurance and
it is your responsibility to ensure that you have the appropriate level. You
should check with your doctor to ensure that you are sufficiently fit, healthy
and mobile to participate in the event. You should take into account that
medical and other facilities, particularly for those with any disability,
illness or infirmity, at your destination are likely to be inferior to those in
the United Kingdom. Accordingly it is a compulsory term of travel that you take
out travel insurance to cover any health or injury problems that arise and, if
necessary, to arrange for your repatriation to the United Kingdom. You must
complete a medical form in order to be able to travel and you should also advise
your insurer of any pre-existing medical condition before travel. Failure to
advise this may invalidate your insurance cover.
4. Cancellation
(i) If you cancel your travel arrangements, then there will be no
refund payable to you as your sponsorship was raised for charitable purposes.
Any balance of the sum paid to us by the charity for your travel arrangements,
after deduction of cancellation charges, which have been agreed with the
charity, will be repaid to the charity.
(ii) Similarly, if we cancel your
travel arrangements any refunds or compensation will be paid to the charity.
(iii) If cancellation occurs in circumstances where recovery of cancellation
charges is indemnified under your travel insurance, you hereby agree that you
will co-operate in the recovery of these charges from the insurers and any sums
recovered under the policy will again be paid over to the charity.
(iv) If
cancellation occurs due to unusual and unforeseeable circumstances beyond our
control, such as national emergency, natural disaster, fire, bad weather, flight
delays or other such events (acts of force majeure), then we will advise you as
soon as it is reasonable to do so.
5. Destination Safety and
Force Majeure
Your personal safety during the charitable event is
of fundamental importance to us and whilst we will carefully monitor the safety
of your destination, the Foreign and Commonwealth Office do offer a travellers
advice line, the details of which are . You should ensure that you are kept
informed of the latest FCO advice.
6. Alterations by Classic
Tours
(i) Classic Tours and its supplier of flight accommodation
and land arrangements shall be entitled to change the details of
your travel
arrangements and itinerary. If a change is significant you will be advised as
soon as possible and you will be entitled to:-
(ii) Cancel your
participation in the event, in which case you agree that the cost of your travel
arrangements will be repaid by us to the charity and you will have no
entitlement to such sums; or
(iii) Agree to proceed with the revised
arrangements for the Event
7. Standard and Quality of
Accommodation and Services
You should not have unreasonable
expectations of the facilities that will be provided which in some remote areas
and some destinations may be below what you might expect at home. The level of
the standard and quality of your travel arrangements will be in line with the
itinerary and any literature you receive from us.
8. Liability
(i) We accept responsibility for ensuring that your travel
arrangements will be as described in literature produced by us, or on our
behalf, in our Confirmation Invoice and with the itinerary and that the services
we are contractually obliged to provide are to a reasonable standard. If in the
reasonable opinion of the charity any part of your travel arrangements is not
provided as promised we will pay appropriate compensation if this has affected
the quality or structure of your travel arrangements. We accept responsibility
for the acts and/or omissions of our employees, agents and suppliers (except for
claims for death, injury or illness – see below).
(ii) Classic Tours accepts
responsibility for death, injury or illness caused by negligent acts and/or
omissions of us, our employees, agents, suppliers and sub-contractors whilst
acting within the scope of, or in the course of their employment in the
provision of any part of your travel arrangements in the itinerary, that we are
contractually obliged to provide. We will, accordingly, pay to an affected
participant such damages as might have been awarded in such circumstances under
English law. However, damages are not payable where any failure to perform the
contract is due neither to any fault on our part or a supplier of any part of
your travel arrangements or is attributable to you or unforeseen or unavoidable
actions of a third party unconnected with the provision of your travel
arrangements or unusual and unforeseeable circumstances beyond our control or an
event which could not have been foreseen even if all due care had been
exercised.
(iii) In respect of carriage by air, sea and rail and the
provision of accommodation, the amount of compensation Classic Tours may be
obliged to pay will be limited in the manner provided by the relevant
International Convention. Carriage by air is subject to the carriers conditions
of carriage. In particular drunkenness or rowdy behaviour may lead to the
airline refusing carriage when alternative flights may have to be arranged at
your own cost.
9. Flights
(a) Delays
Most
flights will be arranged with scheduled airlines who will usually provide
refreshments, meals or accommodation where there is any substantial flight delay
and when this is possible to arrange. Classic Tours will not arrange these
facilities if there is a delay at the outward or homeward points of departure if
not offered by the airline.
(b) Flight changes
Airlines may have to
change aircraft without advance warning. You are asked to check carefully
departure and check in times on your documentation when received to ensure that
you arrive at the airport in sufficient time.
10. Passports and
Visas and Health
You will be advised separately of any passports or
visa requirements and any compulsory health requirements to enable you to
participate in your travel arrangements. Please note that you will require a
full British passport with at least 6 months unexpired at the date of return
travel. For EC and other passport holders please contact Classic Tours for
special requirements.
11. This contract is governed by English law and
the exclusive jurisdiction of the English Courts.
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